{"id":3008,"date":"2023-09-22T11:18:14","date_gmt":"2023-09-22T08:18:14","guid":{"rendered":"https:\/\/shn.com.tr\/?post_type=product&#038;p=3008"},"modified":"2026-03-18T16:52:21","modified_gmt":"2026-03-18T13:52:21","slug":"tegsoft-omnichannel-cagri-merkezi","status":"publish","type":"product","link":"https:\/\/shn.com.tr\/?product=tegsoft-omnichannel-cagri-merkezi","title":{"rendered":"Tegsoft Omnichannel"},"content":{"rendered":"<p><strong>Tegsoft Omnichannel \u00c7a\u011fr\u0131 Merkezi<\/strong><\/p>\n<div>\n<div>\n<div>Omnichannel \u00c7a\u011fr\u0131 Merkezi ile \u015firketler, m\u00fc\u015fterilerine sadece ses kanal\u0131 ile de\u011fil; SMS, Email, WhatsApp, Webchat ve Sosyal Medya kanallar\u0131 arac\u0131l\u0131\u011f\u0131 ile de ileti\u015fim imkan\u0131 tan\u0131yorlar.<\/div>\n<div><\/div>\n<div>De\u011fi\u015fen m\u00fc\u015fteri al\u0131\u015fkanl\u0131klar\u0131, \u00e7a\u011fr\u0131 merkezlerinde sadece ses ileti\u015fimi ile hizmet alman\u0131n \u00f6tesine ge\u00e7ilmesine neden oluyor.<\/div>\n<div><\/div>\n<div>M\u00fc\u015fteriler;<\/div>\n<div>-Almak istedikleri hizmet i\u00e7in \u00c7a\u011fr\u0131 Merkezini\u00a0 telefon ile aramak yerine, bir tweet ile talep iletmeyi tercih ediyorlar.Ya da, \u015firketin web sitesinde inceledikleri \u00fcr\u00fcn ile ilgili sorular\u0131na, Webchat arac\u0131l\u0131\u011f\u0131 ile an\u0131nda bir M\u00fc\u015fteri Temsilcisi ile yaz\u0131\u015farak cevap almak istiyorlar.<\/div>\n<div>-Webchat \u00fczerinden ba\u015flayan bir ileti\u015fimi dilerlerse kald\u0131\u011f\u0131 yerden telefon g\u00f6r\u00fc\u015fmesi ile devam ettirmeyi tercih edebiliyorlar.<\/div>\n<div>-Hangi ileti\u015fim kanal\u0131 olursa olsun, \u00c7a\u011fr\u0131 Merkezi ile ger\u00e7ekle\u015ftirdikleri ileti\u015fimde \u00f6nceki taleplerine ili\u015fkin bilgilerin hat\u0131rlanmas\u0131n\u0131 ve h\u0131zl\u0131ca hizmet almay\u0131 bekliyorlar.<\/div>\n<div><\/div>\n<div>\u015eirketler ger\u00e7ek bir m\u00fc\u015fteri yolculu\u011fu deneyimi sa\u011flamak i\u00e7in;<\/div>\n<div>-Hangi ileti\u015fim kanal\u0131 olursa olsun, m\u00fc\u015fteri ileti\u015fim ge\u00e7mi\u015fini bir arada g\u00f6rmek ve<\/div>\n<div>y\u00f6netmek istiyorlar.<\/div>\n<div>-M\u00fc\u015fterilerinin Sosyal Medyada yapm\u0131\u015f olduklar\u0131 yorumlar\u0131 da \u00c7a\u011fr\u0131 Merkezi<\/div>\n<div>\u00fczerinden y\u00f6netmek ve b\u00f6ylece h\u0131zl\u0131 geri d\u00f6n\u00fc\u015f yapmak istiyorlar.<\/div>\n<div>-Ses kanal\u0131 ile eri\u015femedikleri m\u00fc\u015fterilerine, ilgili bilgiyi SMS ya da Email<\/div>\n<div>arac\u0131l\u0131\u011f\u0131 ile iletmek istiyorlar.<\/div>\n<div>-T\u00fcm bu kanallar\u0131n harmanlanm\u0131\u015f bir \u015fekilde M\u00fc\u015fteri Temsilcileri taraf\u0131ndan<\/div>\n<div>y\u00f6netilmesini talep ediyorlar.<\/div>\n<div><\/div>\n<div>Omnichannel \u00c7a\u011fr\u0131 Merkezi Agent Paketi \u00d6zellikleri;<\/div>\n<div>Biz \u015firketlerin, m\u00fc\u015fterilerine m\u00fckemmel \u00c7a\u011fr\u0131 Merkezi deneyimi ya\u015fatmalar\u0131na yard\u0131mc\u0131 olmak ad\u0131na Multichannel \u00c7a\u011fr\u0131 Merkezi Agent Paketi ile a\u015fa\u011f\u0131daki \u00f6zellikleri sunuyoruz:<\/div>\n<div>-Web tabanl\u0131 \u00c7a\u011fr\u0131 Merkezi aray\u00fcz\u00fc ile kolay kullan\u0131m<\/div>\n<div>-Lokasyon ba\u011f\u0131ms\u0131z \u00e7al\u0131\u015fma esnekli\u011fi<\/div>\n<div>-Entegre Webphone ile tek ekrandan \u00e7a\u011fr\u0131 y\u00f6netimi<\/div>\n<div>-Y\u00f6netimi kolayla\u015ft\u0131rmak ad\u0131na alarm mailleri<\/div>\n<div>-Vardiya ve mola y\u00f6netimi<\/div>\n<div>-Manuel d\u0131\u015f arama i\u015flemlerinin ger\u00e7ekle\u015ftirilmesi<\/div>\n<div>-\u00c7a\u011fr\u0131n\u0131n her s\u00fcrecinin izlenebilmesi, bekleyen \u00e7a\u011fr\u0131n\u0131n detayland\u0131r\u0131lmas\u0131 ve raporlanabilmesi<\/div>\n<div>-\u00c7a\u011fr\u0131 trafi\u011finin anl\u0131k olarak Durum Paneli yard\u0131m\u0131yla kontrol edilmesi<\/div>\n<div>-M\u00fc\u015fteri temsilcisi veya IVR \u00fczerinden otomatik arama ba\u015flatma<\/div>\n<div>-S\u0131n\u0131rs\u0131z say\u0131da kampanya tan\u0131mlama ve y\u00f6netme<\/div>\n<div>-Kampanyada M\u00fc\u015fteriye \u00f6zel M\u00fc\u015fteri Temsilcisi e\u015fle\u015ftirme<\/div>\n<div>-Arama verilerini Excel dosyas\u0131, Web servis kanal\u0131 ya da TegsoftCRM \u00fczerinden y\u00fckleyebilme<\/div>\n<div>-Kampanya s\u0131ras\u0131nda anl\u0131k veri y\u00f6netebilme<\/div>\n<div>-SMS, Email, Webchat, WhatsApp, Facebook ve Twitter kanallar\u0131 \u00fczerinden ileti\u015fim<\/div>\n<div>y\u00f6netimi<\/div>\n<div>-Ses kay\u0131tlar\u0131n\u0131n al\u0131nmas\u0131, raporlanmas\u0131 ve ses analizi<\/div>\n<div>-Temel ve Geli\u015fmi\u015f Sesli Yan\u0131t Sistemi (IVR) \u00f6zellikleri<\/div>\n<div>-Temel Santral \u00d6zellikleri ve 2.000 Dahili IP Abone lisans\u0131<\/div>\n<div><\/div>\n<div>M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi Yaz\u0131l\u0131mlar\u0131 i\u00e7in Entegrasyon ve G\u00f6m\u00fcl\u00fc TegsoftCRM<\/div>\n<div>Omnichannel \u00c7a\u011fr\u0131 Merkezi Agent Paketi, M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi (CRM) yaz\u0131l\u0131mlar\u0131n\u0131z i\u00e7in geli\u015fmi\u015f entegrasyon kal\u0131plar\u0131n\u0131n yan\u0131 s\u0131ra sisteme g\u00f6m\u00fcl\u00fc CRM uygulamas\u0131na da sahiptir.<\/div>\n<div><\/div>\n<div>TegsoftCRM sayesinde m\u00fc\u015fteriler ile ilgili a\u015fa\u011f\u0131daki i\u015flemleri ger\u00e7ekle\u015ftirme olana\u011f\u0131 tan\u0131r:<\/div>\n<div>-B\u00fct\u00fcnle\u015fik yap\u0131land\u0131r\u0131labilir CRM<\/div>\n<div>-Arayan ki\u015fiyi tan\u0131ma \u00f6zelli\u011fi ile, m\u00fc\u015fteri memnuniyeti artt\u0131rabilme imkan\u0131<\/div>\n<div>-Ki\u015fi grupland\u0131rma se\u00e7ene\u011fi ile, Projelerin ya da M\u00fc\u015fterilerin y\u00f6netilmesi<\/div>\n<div>-M\u00fc\u015fteri bazl\u0131 \u00f6zelle\u015fmi\u015f kar\u015f\u0131lama ve kuyruk y\u00f6netimi (VIP M\u00fc\u015fteri \u00d6zelli\u011fi)<\/div>\n<div>-\u0130leti\u015fim ge\u00e7mi\u015fi ekran\u0131<\/div>\n<div>-Aktivite tan\u0131mlamalar\u0131, alarmlar\u0131 ve raporlar\u0131<\/div>\n<div>-Entegre Anket \u00f6zelli\u011fi ile s\u0131n\u0131rs\u0131z say\u0131da M\u00fc\u015fteri Anketi tan\u0131mlama ve raporlama se\u00e7ene\u011fi<\/div>\n<div><\/div>\n<div>Omnichannel \u00c7a\u011fr\u0131 Merkezi Agent Paketi ile sa\u011flad\u0131\u011f\u0131m\u0131z \u00f6zelliklerin yan\u0131s\u0131ra,<\/div>\n<div>Tegsoft \u0130leti\u015fim Platformu altyap\u0131s\u0131 ile;<\/div>\n<div>-M\u00fc\u015fteri Temsilcisinden y\u00fczlercesine kolayl\u0131kla \u00f6l\u00e7eklendirme<\/div>\n<div>-Kolay kurulum<\/div>\n<div>-Uzaktan eri\u015fim ve y\u00f6netim olanaklar\u0131 sunuyoruz.<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Omnichannel \u00c7a\u011fr\u0131 Merkezi ile firmalar m\u00fc\u015fterilerine yaln\u0131zca ses kanallar\u0131 sa\u011flamaz; ayr\u0131ca SMS, E-posta, Webchat ve Sosyal Medya kanallar\u0131 arac\u0131l\u0131\u011f\u0131yla ileti\u015fim kurma imkan\u0131 da sa\u011flarlar.<\/p>\n","protected":false},"featured_media":3012,"template":"","meta":[],"pwb-brand":[742],"product_brand":[],"product_cat":[49,792,311],"product_tag":[116,112,109,118,113,114,110,115,107,111,117,108],"class_list":{"0":"post-3008","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"pwb-brand-tegsoft-1","7":"product_cat-cagri-merkezi-sistemleri","8":"product_cat-kurumsal-iletisim-cozumleri","9":"product_cat-tegsoft","10":"product_tag-blended-cagri-merkezi","11":"product_tag-inbound-cagri-merkezi","12":"product_tag-metin-tabanli-cagri-merkezi","13":"product_tag-omnichannel-cagri-merkezi","14":"product_tag-outbound-cagri-merkezi","15":"product_tag-tegosft-outbound-cagri-merkezi","16":"product_tag-tegsoft","17":"product_tag-tegsoft-blended-cagri-merkezi","18":"product_tag-tegsoft-cagri-merkezi","19":"product_tag-tegsoft-inbound-cagri-merkezi","20":"product_tag-tegsoft-omnichannel-cagri-merkezi","21":"product_tag-text-agent","23":"first","24":"instock","25":"shipping-taxable","26":"product-type-simple"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tegsoft Omnichannel<\/title>\n<meta name=\"description\" content=\"Tegsoft \u00e7a\u011fr\u0131 merkezi \u00e7\u00f6z\u00fcmleri. Yerli \u00fcretim, kaliteli hizmet. \u0130ster kendi sunucunuzda isterseniz Bulutta. Sat\u0131n alma ve kiralama modelleri.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tegsoft Omnichannel\" \/>\n<meta property=\"og:description\" content=\"Tegsoft \u00e7a\u011fr\u0131 merkezi \u00e7\u00f6z\u00fcmleri. Yerli \u00fcretim, kaliteli hizmet. \u0130ster kendi sunucunuzda isterseniz Bulutta. Sat\u0131n alma ve kiralama modelleri.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/\" \/>\n<meta property=\"og:site_name\" content=\"SHN Teknoloji - IP Santral, IP Telefon, Network, Sunucu, Zay\u0131f Ak\u0131m \u00c7\u00f6z\u00fcmleri\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/shnteknoloji\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T13:52:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/shn.com.tr\/wp-content\/uploads\/2023\/09\/Tegsoft-omnichannel-cagri-merkezi.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@shnteknoloji\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/shn.com.tr\\\/urunler\\\/tegsoft-omnichannel-cagri-merkezi\\\/\",\"url\":\"https:\\\/\\\/shn.com.tr\\\/urunler\\\/tegsoft-omnichannel-cagri-merkezi\\\/\",\"name\":\"Tegsoft Omnichannel\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/shn.com.tr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/shn.com.tr\\\/urunler\\\/tegsoft-omnichannel-cagri-merkezi\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/shn.com.tr\\\/urunler\\\/tegsoft-omnichannel-cagri-merkezi\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/shn.com.tr\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Tegsoft-omnichannel-cagri-merkezi.png\",\"datePublished\":\"2023-09-22T08:18:14+00:00\",\"dateModified\":\"2026-03-18T13:52:21+00:00\",\"description\":\"Tegsoft \u00e7a\u011fr\u0131 merkezi \u00e7\u00f6z\u00fcmleri. Yerli \u00fcretim, kaliteli hizmet. \u0130ster kendi sunucunuzda isterseniz Bulutta. Sat\u0131n alma ve kiralama modelleri.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/shn.com.tr\\\/urunler\\\/tegsoft-omnichannel-cagri-merkezi\\\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/shn.com.tr\\\/urunler\\\/tegsoft-omnichannel-cagri-merkezi\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"https:\\\/\\\/shn.com.tr\\\/urunler\\\/tegsoft-omnichannel-cagri-merkezi\\\/#primaryimage\",\"url\":\"https:\\\/\\\/shn.com.tr\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Tegsoft-omnichannel-cagri-merkezi.png\",\"contentUrl\":\"https:\\\/\\\/shn.com.tr\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Tegsoft-omnichannel-cagri-merkezi.png\",\"width\":500,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/shn.com.tr\\\/urunler\\\/tegsoft-omnichannel-cagri-merkezi\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Anasayfa\",\"item\":\"https:\\\/\\\/shn.com.tr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ma\u011faza\",\"item\":\"https:\\\/\\\/shn.com.tr\\\/?page_id=2322\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Tegsoft Omnichannel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/shn.com.tr\\\/#website\",\"url\":\"https:\\\/\\\/shn.com.tr\\\/\",\"name\":\"SHN Teknoloji\",\"description\":\"Mitel, Unify, IP Santral, Gigaset, Jabra, \u00c7a\u011fr\u0131 Merkezi, Network, Sunucu, Zay\u0131f Ak\u0131m\",\"publisher\":{\"@id\":\"https:\\\/\\\/shn.com.tr\\\/#organization\"},\"alternateName\":\"SHN TEKNOLOJI\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/shn.com.tr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"tr\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/shn.com.tr\\\/#organization\",\"name\":\"SHN Teknoloji ve M\u00fchendislik\",\"alternateName\":\"Unify IP Santral, Mitel IP Santral, Gigaset, Jabra, Hikvision, Logitech, Bulutt\u00fcrk, Tegsoft\",\"url\":\"https:\\\/\\\/shn.com.tr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"https:\\\/\\\/shn.com.tr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/shn.com.tr\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/cropped-SHN-Favicon.png\",\"contentUrl\":\"https:\\\/\\\/shn.com.tr\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/cropped-SHN-Favicon.png\",\"width\":512,\"height\":512,\"caption\":\"SHN Teknoloji ve M\u00fchendislik\"},\"image\":{\"@id\":\"https:\\\/\\\/shn.com.tr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/shnteknoloji\",\"https:\\\/\\\/x.com\\\/shnteknoloji\",\"https:\\\/\\\/www.instagram.com\\\/shnteknoloji\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/shnteknoloji\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tegsoft Omnichannel","description":"Tegsoft \u00e7a\u011fr\u0131 merkezi \u00e7\u00f6z\u00fcmleri. Yerli \u00fcretim, kaliteli hizmet. \u0130ster kendi sunucunuzda isterseniz Bulutta. Sat\u0131n alma ve kiralama modelleri.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/","og_locale":"tr_TR","og_type":"article","og_title":"Tegsoft Omnichannel","og_description":"Tegsoft \u00e7a\u011fr\u0131 merkezi \u00e7\u00f6z\u00fcmleri. Yerli \u00fcretim, kaliteli hizmet. \u0130ster kendi sunucunuzda isterseniz Bulutta. Sat\u0131n alma ve kiralama modelleri.","og_url":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/","og_site_name":"SHN Teknoloji - IP Santral, IP Telefon, Network, Sunucu, Zay\u0131f Ak\u0131m \u00c7\u00f6z\u00fcmleri","article_publisher":"https:\/\/www.facebook.com\/shnteknoloji","article_modified_time":"2026-03-18T13:52:21+00:00","og_image":[{"width":500,"height":300,"url":"https:\/\/shn.com.tr\/wp-content\/uploads\/2023\/09\/Tegsoft-omnichannel-cagri-merkezi.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@shnteknoloji","twitter_misc":{"Tahmini okuma s\u00fcresi":"3 dakika"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/","url":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/","name":"Tegsoft Omnichannel","isPartOf":{"@id":"https:\/\/shn.com.tr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/#primaryimage"},"image":{"@id":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/#primaryimage"},"thumbnailUrl":"https:\/\/shn.com.tr\/wp-content\/uploads\/2023\/09\/Tegsoft-omnichannel-cagri-merkezi.png","datePublished":"2023-09-22T08:18:14+00:00","dateModified":"2026-03-18T13:52:21+00:00","description":"Tegsoft \u00e7a\u011fr\u0131 merkezi \u00e7\u00f6z\u00fcmleri. Yerli \u00fcretim, kaliteli hizmet. \u0130ster kendi sunucunuzda isterseniz Bulutta. Sat\u0131n alma ve kiralama modelleri.","breadcrumb":{"@id":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/#breadcrumb"},"inLanguage":"tr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/"]}]},{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/#primaryimage","url":"https:\/\/shn.com.tr\/wp-content\/uploads\/2023\/09\/Tegsoft-omnichannel-cagri-merkezi.png","contentUrl":"https:\/\/shn.com.tr\/wp-content\/uploads\/2023\/09\/Tegsoft-omnichannel-cagri-merkezi.png","width":500,"height":300},{"@type":"BreadcrumbList","@id":"https:\/\/shn.com.tr\/urunler\/tegsoft-omnichannel-cagri-merkezi\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Anasayfa","item":"https:\/\/shn.com.tr\/"},{"@type":"ListItem","position":2,"name":"Ma\u011faza","item":"https:\/\/shn.com.tr\/?page_id=2322"},{"@type":"ListItem","position":3,"name":"Tegsoft Omnichannel"}]},{"@type":"WebSite","@id":"https:\/\/shn.com.tr\/#website","url":"https:\/\/shn.com.tr\/","name":"SHN Teknoloji","description":"Mitel, Unify, IP Santral, Gigaset, Jabra, \u00c7a\u011fr\u0131 Merkezi, Network, Sunucu, Zay\u0131f Ak\u0131m","publisher":{"@id":"https:\/\/shn.com.tr\/#organization"},"alternateName":"SHN TEKNOLOJI","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/shn.com.tr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"tr"},{"@type":"Organization","@id":"https:\/\/shn.com.tr\/#organization","name":"SHN Teknoloji ve M\u00fchendislik","alternateName":"Unify IP Santral, Mitel IP Santral, Gigaset, Jabra, Hikvision, Logitech, Bulutt\u00fcrk, Tegsoft","url":"https:\/\/shn.com.tr\/","logo":{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/shn.com.tr\/#\/schema\/logo\/image\/","url":"https:\/\/shn.com.tr\/wp-content\/uploads\/2023\/10\/cropped-SHN-Favicon.png","contentUrl":"https:\/\/shn.com.tr\/wp-content\/uploads\/2023\/10\/cropped-SHN-Favicon.png","width":512,"height":512,"caption":"SHN Teknoloji ve M\u00fchendislik"},"image":{"@id":"https:\/\/shn.com.tr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/shnteknoloji","https:\/\/x.com\/shnteknoloji","https:\/\/www.instagram.com\/shnteknoloji","https:\/\/www.linkedin.com\/company\/shnteknoloji"]}]}},"jetpack_sharing_enabled":true,"brands":[{"id":742,"name":"Tegsoft","slug":"tegsoft-1"}],"_links":{"self":[{"href":"https:\/\/shn.com.tr\/index.php?rest_route=\/wp\/v2\/product\/3008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shn.com.tr\/index.php?rest_route=\/wp\/v2\/product"}],"about":[{"href":"https:\/\/shn.com.tr\/index.php?rest_route=\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/shn.com.tr\/index.php?rest_route=\/wp\/v2\/media\/3012"}],"wp:attachment":[{"href":"https:\/\/shn.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3008"}],"wp:term":[{"taxonomy":"pwb-brand","embeddable":true,"href":"https:\/\/shn.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fpwb-brand&post=3008"},{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/shn.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_brand&post=3008"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/shn.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_cat&post=3008"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/shn.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_tag&post=3008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}